Last updated: February 2026
1. Information We Collect
We collect information you provide directly:
- Account Information: Email address, name, and password when you register
- Payment Information: Processed securely through Stripe; we do not store card details
- Files: Documents you upload for processing (temporarily stored)
- Usage Data: Features used, conversion history, and service interactions
2. How We Use Your Information
- To provide and improve our PDF processing services
- To process payments and manage subscriptions
- To send important service updates and support responses
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. File Handling and Security
Your files are processed on secure servers. We implement:
- Encrypted file transfers (HTTPS/TLS)
- Automatic file deletion based on your retention preferences
- No human access to your files unless required for support
- Regular security audits and monitoring
4. Data Retention
Processed files are retained according to the period configured in your account settings or deleted immediately if you choose. Account data is retained while your account is active and for a reasonable period thereafter for legal compliance.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Payment processors (Stripe), email services (Resend)
- Legal Requirements: When required by law or to protect our rights
6. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use third-party advertising trackers.
7. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
8. Children's Privacy
AmazePDF is not intended for children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy periodically. We will notify users of significant changes via email or service notification.
10. Contact Us
For privacy-related questions or requests, contact us at support@amazepdf.com